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  1. Michael
  2. MODX
  3. Tuesday, 19 May 2020
I had an earlier post about three weeks ago.
It was about downloading the update. And got an NG message that froze my board and after hours of waiting I cut it off and was then unable to start the machine again...i was told that I would have to take it to an authorized yamaha service center, which I did..well here it is 3 weeks later and they call me and say I will have to pay 500+dollars to have it repaired. Saying that they have to replace the motherboard. That it is fried...i don't understand stand how a software update can fry a motherboard i have only had the keyboard for 1.5 years i love it and it has always worked well. I have Roland's and korgs. And never had this kind of issue, I might wear a board out, I was thinking of getting a Montage but have to rethink that now...okay ...i have ranted....not sure whether I feel better or not but does anyone have any helpful ideas.[*]
Responses (3)
Accepted Answer Pending Moderation
If your keyboard is worse off now than it was before - if diagnostics have somehow been destructive - then that's one thing. Do you know if the unit still operates the same as when you brought it in?
  1. more than a month ago
  2. MODX
  3. # 1
Blake
Yamaha
Accepted Answer Pending Moderation
Hello,

Sorry you had this experience. Please email This email address is being protected from spambots. You need JavaScript enabled to view it.. There are questions that need to be answered before we can proceed. Best to do this via email.
  1. more than a month ago
  2. MODX
  3. # 2
Accepted Answer Pending Moderation
I'm going to get it tomorrow...i told them I would call them back to tell them whether or not to proceed. But I'm just going to show up and get it...Not sure I trust whats going on..
  1. more than a month ago
  2. MODX
  3. # 3
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