A couple weeks ago I bought a reface DX. I then bought a printer cable from Walmart to plug the keyboard into my (windows 10) PC through USB. When I open up soundmondo on google chrome with my reface DX plugged in, a midi device is shown as connected. However, it only says connected with a green light. I do not believe that soundmondo is detecting that I have a reface DX and I am unable to do anything.
I have also tried plugging the reface DX into my Microsoft Surface, but I always get the same result; a connected midi, but no reface detected.
What should I do?