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  1. nico
  2. Soundmondo
  3. Tuesday, 01 May 2018
Just today there is an issue where if you would go to download a sound from the cloud. It would prompt "There is no data" and not download the sound. Saving the sound from the cloud is possible, but it does not download the data and therefore making the sound useless. I tried turning my phone off, switching synths on the app, deleting/reinstalling the app (lost all my previous sounds unfortunately), but the issue remains. Anyone else experiencing this issue? Will this be fixed any time soon??

Thanks,
Remy
Responses (4)
otto Accepted Answer Pending Moderation
I haven't encountered it myself, but then I've only loaded a patch or two today. Do you have link to patches that don't work?
Or is it not specific patches, just random?
  1. more than a month ago
  2. Soundmondo
  3. # 1
nico Accepted Answer Pending Moderation
@otto,
It wont load any patch? I'm not sure what the solution is.
  1. more than a month ago
  2. Soundmondo
  3. # 2
Bad Mister Accepted Answer Pending Moderation
Yamaha
There are additions being made to the Soundmondo site.... check for updates. Again, apologies for the Off again/On again-ness recently. Hopefully, it will be all straightened out shortly.
  1. more than a month ago
  2. Soundmondo
  3. # 3
Amy Nedoss Accepted Answer Pending Moderation
Yamaha
@Remy,
Our team cannot reproduce the issue, and no one else seems to have the same issue.

Our team stopped the server API with which iOS Soundmondo App connects while releasing the new Soundmondo features (MONTAGE support) on May 1st. You may have unfortunately connected to the server during this temporary server suspension, as the comment was posted on 1st May.

Are you still having the same issue?

Best,
Amy - Community Coordinator
  1. more than a month ago
  2. Soundmondo
  3. # 4
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