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How do I get a new Download Access Code for the Cubase AI bundle?

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 Tony
Posts: 5
Active Member
Topic starter
 

I have a MODX 6 I bought used. Original owner has lost his Download Access Code.
Can I get another one somehow??

 
Posted : 06/03/2021 6:47 pm
Jason
Posts: 8259
Illustrious Member
 

Open up a ticket with Steinberg.

https://helpcenter.steinberg.de/hc/en-us

... or similar link for your geographical area. There are support options which is why I didn't go a level deeper than this.

Current Yamaha Synthesizers: Montage Classic 7, Motif XF6, S90XS, MO6, EX5R

 
Posted : 07/03/2021 3:29 am
 Tony
Posts: 5
Active Member
Topic starter
 

Will give it a try. They kind of refer one to the hardware mfr.

 
Posted : 07/03/2021 5:17 am
Jason
Posts: 8259
Illustrious Member
 

I've always dealt with them regarding Cubase licensing issues. They've covered that area for me in the past.

Current Yamaha Synthesizers: Montage Classic 7, Motif XF6, S90XS, MO6, EX5R

 
Posted : 07/03/2021 5:41 am
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