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Unable to unlock FM Essentials with my original MX49 and IOS 10

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 Paul
Posts: 0
New Member
Topic starter
 

I have an original MX49 and an ipad 4 with ios 10. For some reason, i am unable to unlock FM Essentials even though I can play its original 10 sounds. Is this expected and if so will Yamaha upgrade th MX firmware to support usb audio from ios10 ?

 
Posted : 20/06/2017 12:23 am
Bad Mister
Posts: 12303
 

"FM Essential is an FM synthesizer app for the iPhone and iPad with real-time synth performance and editing. Connect FM Essential to an MX BK/BU synthesizer and unlock a full set of 271 Voices."

To unlock the FM ESSENTIAL app you need to connect to a new MX49/MX61 BK/BU/WH or MX88. This will unlock the app permanently. In order to bring the MX series into full audio compatibility with iOS devices required new hardware (not just a firmware update).

The original MX (2012) did not have the same hardware as the new MX49/MX61 BK/BU/WH (2016) and 88 (2017) which have full audio/MIDI class compliant compatibility with iOS.

See the FMGO promotion details here
You can unlock the app at you local Yamaha dealer!

 
Posted : 20/06/2017 12:48 am
 Paul
Posts: 0
New Member
Topic starter
 

Dear Bad Mister,
Thank you very much for the information provided. I believe I may also pass through the Ipad FM Essential audio out either through the mixer or through the Aux In of the MX49 itself.
Now the problem is that our only Malta local Yamaha store does NOT have any of the latest MX range of keyboards and the only one that should be available is a customer's ordered unit MX88. So I really am very disappointed that while I have purchased an earlier MX49 model which does not have the latest features, I am also unable to activate a free software like those owning later ones. That is exactly like rubbing salt to a wound and quite annoying for the fact that I thought that buying a Yamaha is a serious brand that would not let me down - wrong!. While I appreciate your prompt reply and support, in view of the circumstances, I am still stuck with an old keyboard and a software that will not run fully due to some cheesy scheme to pop down to the local store to....what?...be let down! I really look forward to seeing a solution to cases like mine ie. with no options at all but to keep hoping or give up and shift to other brands. While i admit that this FM E software is not the holy grail, my situation reflects a shortcoming at your marketing department and is back-firing rather than promoting further sales.

 
Posted : 20/06/2017 1:36 pm
Bad Mister
Posts: 12303
 

Sorry, the US promotion doesn't work for you in Malta. I don't doubt your frustration. The promotion here may not make sense for you, sorry but there is really not much I can do about that.

 
Posted : 20/06/2017 2:04 pm
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