You saw the "Loading", "Erasing", "Writing" and "Completed" screens or no?

Thanks.

I believe I just saw Loading - that's where the bar graph moved across to 100%.

(I didn't know there were "Writing" and "Completed" screens.)

;Arn

Recommended: wait for that "Completed" screen! 🙂

From the download page:
■Applicable models
reface CS and reface DX, ealier than version 1.30

■Notes
• This updater is designed for use with the reface CS and reface DX only.
• This updater is to be used at the user’s own risk.
• A computer running one of the following operating systems is required for this update:
Microsoft Windows 7 (32-bit or 64-bit); Windows 8.1 (32-bit or 64-bit);
Windows 10 (32-bit or 64-bit)
• The update will take approximately five minutes. Please ensure that your computer does not enter Sleep mode during this
time.
• During the update, do not launch or operate any applications other than the updater on your computer.
• During the update, be sure to power the reface by using its AC power adaptor.
• If your reface should fail to function as a result of the supply of power being interrupted or incorrect operation during the
update, repeating the update procedure from the beginning may not resolve the problem.
• If your reface fails to function after repeating the update procedure from the beginning, please contact your nearest
Yamaha service center.

Thanks - I'm extremely familiar with the instructions that accompany the updater; I've read them innumerable times trying to find out what I might have done wrong.

Attached is the window of the updater. (Ignore the diagonal line.)

This is as far as it gets; I have left it like this for up to half an hour, with no further change.

I've tried it on three computers, under windows 7 and 10.

Something clearly isn't right.

Can you offer me some further direction?

Thanks.

:Arn

Wait; never mind.

On the 10th try, it worked. I don't know why.

Thanks for all your help. It's done.

:Arn