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Reface DX blank screen

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 stim
Posts: 0
New Member
Topic starter
 

Hello,

I turned on my Reface DX last night and everything work except the screen is blank. The backlight is working, there is just nothing displayed.

I did a factory reset and I also tried adjusting the contract, but still no display.

Powering with the supplied power adaptor, I also tried with batteries. Same result.

I was using it last week and it worked fine.When not in use it is stored in it's bag. I definitely have not abused this synth, and I am the first owner.

Is there anything else I can try?

Thanks in advance for any suggestions.

Stim

 
Posted : 05/10/2017 3:45 pm
Bad Mister
Posts: 12303
 

You’ll want to contact Customer Support. They tend to have info and would probably know what your next step should be.

 
Posted : 06/10/2017 12:13 pm
 stim
Posts: 0
New Member
Topic starter
 

It seems to have self-resolved, though it didn't work for a couple of days.
I thought maybe the screen ribbon might have been touching off something inside.

If the problem returns I'll contact support as you suggest.

Thanks!

 
Posted : 06/10/2017 8:15 pm
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