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Soundmondo is not syncing with my reface dx.
I'm using chrome and it's the only MIDI connected to my computer.
Every time I go to sync, it takes me to the "save" page, but when I enter the info and press save, it doesn't actually "save" or store to my dx.
Any help would be appreciated.
Posted : 23/04/2018 7:24 pm
Me too!
Please help us!
Posted : 27/04/2018 2:20 pm
Are you using Windows PC?
If yes, it’s because a recent Windows version Chrome update affected our MIDI connection program used at Soundmondo. The issue has been fixed in the next update releasing on May 1 - together with other updates. After this update, it should work again on your DX.
Thank you for your patience.
Best,
Amy - Community Coordinator
Posted : 27/04/2018 5:04 pm
Dear AMY,
Thank you for your reply!
YES,I use windows10 PC.
I wait for thease updates.
Posted : 28/04/2018 4:29 am
This happens to me too, and I am not using a Windows machine (Chrome 66.0.3359.139 on OS X 10.13.4). So it is possibly a general Chrome thing, not a Windows issue.
Posted : 30/04/2018 12:49 pm
My chrome was automatically blocking it from controlling a midi device. I had to click a tiny image of keyboard that appeared to the right of the URL bar, and then 'allow' chrome to control it. Perhaps that will help?
Posted : 14/05/2018 5:49 pm
