Why is windows shutting down or failing to recognize my Yamaha Audiogram 6 usb audio interface? Message claims the device malfunctioned. Will not show the device even though it is connected to the computer at usb.
Welcome to Yamaha Synth.
We recommend you download and install the appropriate driver for your version of Windows. Currently, that would be "Yamaha Steinberg USB Driver version 1.9.2 for Windows 8.1"
Since you do not mention a driver, we will assume you have not installed it. It is available at the official Yamaha download site:
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Type in your MODEL NAME: AudioGram6
When your SEARCH RESULT appears you can narrow the results by selecting your computer's Operating System.
Look for it under DRIVER.