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Early adoptor program problem

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david
Posts: 0
Reputable Member
Topic starter
 

I can't log in to the link Yamaha sent me and there's no way to reset the password without knowing the existing password.

I also tried going to the Yamaha store but the FC3A isn't available to add to the cart.

I can log into my Yamaha account without issue but the link to the program does not accept my Yamaha password.

I don't have another Yamaha account. Their link called "staging" doesn't work.

 
Posted : 17/08/2020 11:13 pm
david
Posts: 0
Reputable Member
Topic starter
 

I just got it to work without using the link. I went into the store and added to the cart.

You'll realize that the FC3A is nowhere to be found at first, however, it's under accessories and then under foot pedal and not switches or controllers.

The photo is what is misleading.

 
Posted : 18/08/2020 1:20 am
Posts: 0
New Member
 

Finally got it to work after trying all day long. You would thing they would check the web site before they send you the email?

 
Posted : 18/08/2020 3:10 am
 Stu
Posts: 106
Estimable Member
 

I haven't been able to get this to work either.

Exactly how did you bypass this login prompt and what "store" are you referring to?

Have a direct link?

Thanks!
Stuart.

* UPDATE *

Finally just figured out how to get to the Yamaha online store and was able to order the items using the promo code furnished.

What a complete and utter mess. I've sent two emails to Yamaha about this and they still haven't fixed the link problem.

Thanks for the tip or I would still be sitting here clicking on those dead links!

 
Posted : 18/08/2020 3:46 pm
Jason
Posts: 8259
Illustrious Member
 

Haven't seen the links (I'm not an early adopter) - but I'm guessing:

https://shop.usa.yamaha.com/en/fc7-volume-expression-pedal.html
https://shop.usa.yamaha.com/en/fc3a-half-damper-sustain-pedal.html

... for the accessories mentioned thus far.

Current Yamaha Synthesizers: Montage Classic 7, Motif XF6, S90XS, MO6, EX5R

 
Posted : 19/08/2020 3:34 am
 Stu
Posts: 106
Estimable Member
 

Here are the URLs that the links point to:

https://staging-d2c.usa.yamaha.com/fc7-volume-expression-pedal.html

https://staging-d2c.usa.yamaha.com/fc3a-half-damper-sustain-pedal.html

... And they're still not working!

 
Posted : 19/08/2020 8:22 pm
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