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CP88 issue: digital artifacts

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Posts: 0
Active Member
Topic starter
 

Hi,
I started noticing very bad digital artifacts from my CP88. They are noticeable expecially with the RD78 sound when releasing notes (but often even on attack).

From what I know, they can be due to errors in sound compression or faulty audio conversion.

Anyway, just to be sure, I already verified that the artifacts are actually coming from the CP88, because I can hear them through headphones directly attached to the keyboard (but I also can hear them - and louder! - through my P.A.).

When I started noticing the issue, the installed OS version was 1.4. I then updated to the last version, but nothing changed.

This is very annoying. What can I do?
The keyboard is still in warranty.

Thanks

 
Posted : 11/07/2021 10:32 am
Bad Mister
Posts: 12303
 

You should contact your retailer or your nearest Authorized Service Center.

 
Posted : 27/07/2021 5:22 pm
Posts: 0
Active Member
Topic starter
 

Ok, thanks

 
Posted : 16/08/2021 7:37 am
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