Marcus wrote:

good morning. i have registered and downloaded the bosendorfer piano earlier on in the year and after updating the board to firmware version 1.20, i lost the piano. i'm trying to re-download it and i'm not getting through to do so. All i'm getting is that Yamaha has already received a claim for my registered model.
is there any way i can received a link to redownload the bosendorfer piano?

Why do you need to re-download the file? When you downloaded it the first time, didn't it get put on your computer? When I first downloaded my Bosendorfer file I downloaded it specifying where I wanted to store it. In my case I first put it in a known area for music stuff on my home office computer, and then copied it to my music computer that I don't connect to the internet. Or do you erase downloaded files when your done with them?

Walt

http://www.yamaha.com/us/rebates/MontageBosendorfer2016/Bosendorfer_Piano.zip?keyword=BOSENDORFERDL&type=custom&ref

Thanks for the link. When i downloaded the first time, it was on another laptop. And it crashed. Was not able to recover anything from it. Now i have a new laptop. That's why i asked how to redownload it. Thanks for the link and assistance again.

谢谢！