I talked to Sweetwater today (they sold me my Montage). They're totally willing to replace the one I have once they get their next shipment in. Great people to work with. But I'm wondering if it will be worth the trouble to do that, or if all Montages have this light source misalignment for the orange buttons on the right side.

Here's a picture of the worst-aligned orange button on my Montage. It's the one labeled 4/4. It occurred to me that a picture might be worth a thousand words in this situation.

I'd really appreciate it if some of you can tell me whether any of your orange buttons are like this.

Thanks…

Hello Michael,

I agree that the folks over at Sweetwater are great to work with and have incredible customer service.

My "4/4" button does not appear to look the same.

G

Yesterday, a new Montage from Sweetwater was delivered to my house. The button lights are all fine on the new one. I packed up the old one in the box from the new one, and UPS picked it up today to go back to Sweetwater. All shipping was paid for by Sweetwater.

I think I may have been a victim of an early manufacturing defect with that first Montage. While the 4/4 button was the worst one, many of the buttons on the old Montage showed concentric rings of brightness. There's nothing like that on the new one. All of the buttons have a really even and pleasant soft glow.

I can't say enough about how good the support from Sweetwater is. I can't imagine why I would ever buy music gear from anyone else.

Sweetwater knows how to do business. 🙂 Now to go make sure my Montage doesn't have the little light issue.