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Yamaha montage crash

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Topic starter
 

Hello yamaha. I just bought my yamaha montage in July this year. I was trying to load some library files, when the loading has finished my montage freezed. I have tried to turn it off and back on but it freezes on the montage logo. Is there a way someone can help me? Maybe with a hard reset? I’ve also tried to reinstall the Os but still the same problem

Thanks in advance.

 
Posted : 15/10/2018 7:54 pm
Michele
Posts: 0
 

Is your Montage running latest firmware upgrade? I.e: 2.5

 
Posted : 15/10/2018 8:55 pm
Posts: 0
New Member
Topic starter
 

Yes I’ts running the latest firmware.

 
Posted : 15/10/2018 9:22 pm
Jason
Posts: 8259
Illustrious Member
 

Yamaha may be able to communicate a key combination that allows for you to reset the keyboard if you cannot make it to this screen due to lockup.

Current Yamaha Synthesizers: Montage Classic 7, Motif XF6, S90XS, MO6, EX5R

 
Posted : 15/10/2018 9:32 pm
Posts: 0
New Member
Topic starter
 

That’s what I’m looking for but it has been very difficult for me to contact them and I’m not finding nothing online. That’s why I’ve decided to post my problem here.
Maybe you guys know someone to put me in contact directly with?

 
Posted : 15/10/2018 9:54 pm
Bad Mister
Posts: 12303
 

Sorry you are having issues with your MONTAGE. You should contact your local dealer or your regional Yamaha office. The Yamaha offices are listed in the back of your Owner’s Manual.

 
Posted : 15/10/2018 10:10 pm
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