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John Melas "Total Librarian" doesn't work on my system... please Help

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 John
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I've been working with John Melas on this issue for the past 2 weeks and so far nothing has helped. He suggested I turn to this forum for help.
Any suggestions re what I could try (beyond what I've already tried) are much appreciated.
Also, if you've seen or heard of this kind of issue happening with any version of John's tools it would be helpful.

Here's the details of the issue and what I've tried so far:

Total Librarian (part of Montage Tools) hangs up whenever I do "Receive All" or "Transmit All".
The only way to un-hang the Librarian is to kill the process in Windows Task Manager and restart it.
Another issue is that the Performance Editor doesn't start up properly ... I see the initial banner come up for a few seconds, but the main window never appears ... although there is an icon for the Performance Editor at the bottom of the screen.

I'm running on a PC with Intel i7 processor and Windows 10 Home edition Version 1903.
Montage is running Firmware Version 3.00.1.
Total Librarian is version 1.50
I am using the latest Yamaha Steinberg USB Driver (V1.10.4 for Windows)

I set MIDI-related settings to the following (as directed by John Melas):
- The MIDI settings in Total Librarian are: "Montage-1" as MIDI in and out and "none" for Auxiliary Ports .
- Montage Midi is set to USB and the settings in the MIDI section of Utility->Settings->Advanced are:
* Device Number = All
* Bank Select = ON
* Program Change = ON

It is clear that there is communication between Total Librarian and Montage as evidenced by:
- Librarian indicates "Montage 8 v3.00.1 connected" at the bottom of the screen.
- I opened a Library into Total Librarian that I previously saved on my PC and then did "Send to Edit Buffer" and "Receive from Edit Buffer" ... these both worked!
- I then setup MIDI Ox (MIDI monitoring utility S/W) to monitor the messages between Total Librarian and the Montage during the following conditions :
> Upon startup of Total Librarian I see several SYSEX msgs exchanged (see attached "Montage Tools MIDI msgs upon startup.JPG)
> Upon "Send to Edit Buffer" I see 2 SYSEX msgs exchanged, 1 in each direction. (see attached Montage Tools MIDI msgs upon send to edit buffer.JPG)
> Upon "Receive All" command .. .in this case I see no SYSEX msgs exchanged ... or any other MIDI messages.

Also, Montage Midi via USB still works ... at least as far as Note on /Note off messages go.

I also tried the following ...none of which helped:
- I reset the Montage to Factory settings (using "Initialize All Data")
- I tried uninstalling and re-installing Total Librarian version 1.50 and Yamaha Steinberg USB Driver version 1.10.4.
- I tried using "Revo Uninstaller: to uninstall all of John Melas SW for both Motif and Montage and delete any remaining Registry entries related to these programs. I then re-installed Montage Tools version 1.50
- I tried using "Revo Uninstaller: to uninstall all of Yamaha Steinberg USB Driver and delete any remaining Registry entries related to this program. I then re-installed Yamaha Steinberg USB Driver
- I tried using DIN MIDI In/Out cables (with appropriate MIDI Settings) instead of MIDI via USB
- I tried turning off or disabling all other MIDI devices in my system
- I tried disabling all "Start up" processes in my system (i.e. background utility processes)
- I tried using the previous version of Montage Tools (v 1.4.0) and also tried Montage Tools version 1.20 ... which I think was the last version Montage Tools that I had installed which worked (at least "Receive All" didn't hang up) a few weeks ago. Version 1.20 now has same issues I see in version 1.40 and 1.50.

So, based on the last bullet above, it is clear that the issue is not something unique to Montage Tools 1.50. The problem is apparently something other than Montage Tools... but what??

Attached files

 
Posted : 12/11/2019 3:11 am
Bad Mister
Posts: 12304
 

Sorry, you are having an issue with importing the MONTAGE data into the Total Librarian. Thanks for providing the details and what you have tried (this helps tremendously) — we’ll take a look at this. Standby.

If using MIDI OX please let it read out in hexadecimal... not until your screenshots did Sysex look indecipherable to me at first glance (haha). The 240 (F0 In hex) I recognized immediately but while I could translate the rest, it’s not like reading the hex - which funny as it may sound, I can read.

Try taking MIDI OX out of the path... it’s completely not necessary to dump data into TOTAL LIBRARIAN, and testing is a process of elimination. Start by eliminating MIDI OX.

Just tested the transfer and all went as expected — I was successfully able to transfer my current MONTAGE to Total Librarian.

A few questions... how many User programs are you transferring?
And you have, under “SETUP” > “MIDI SETUP”, an option to set “Bulk Dump Interval” - try giving your computer some breathing room.

Let us know.

 
Posted : 12/11/2019 12:35 pm
 John
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Topic starter
 

Sorry for my slow response ... I've been out of town.
The problem is there without MIDI OX in the path. I only used MIDI OX to capture MIDI traffic, after I had tried everything else mentioned above without MIDI OX.
I will set it to hex next time I provide screen shots
I set "Bulk Dump Interval" to following values: 0, 30, 300, 900 ms... no help.
On the Montage under Utility-Contents-Store/Save-User Perform I see "437/640" .. so I guess I'm trying to transfer 437 User Performances.

 
Posted : 19/11/2019 4:56 am
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