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Sound level for individual keys

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I have noticed that sound produced by one of the keys on my Montage 8 is noticeably louder than the others, at least to my ears. Is there a way to tune or adjust the sound level for individual keys? In this case, the key happens to be the second e-flat to the right of middle C. I'm something of a novice, so maybe this key is supposed to be much louder than the rest? Any help would be greatly appreciated. Thank you in advance.

 
Posted : 20/08/2018 8:14 pm
Bad Mister
Posts: 12304
 

If that is the case on multiple sounds, what you describe could be a broken mechanism in the key. You may want to contact Customer Support.

 
Posted : 20/08/2018 8:30 pm
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