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CAN'T SAVE PATCHES

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 kory
Posts: 0
New Member
Topic starter
 

Hello,

my DX is synced but when I attempt to save a patch, I name it and click SAVE - the button turns gray and nothing happens.

I have disabled Ad-Block and it still doesn't work. Using Chrome on Windows 10, thanks!

 
Posted : 31/03/2016 6:07 am
Bad Mister
Posts: 12304
 

We have to ask, (because you don't mention it) are you logged in at the the time?

 
Posted : 31/03/2016 11:42 am
 kory
Posts: 0
New Member
Topic starter
 

Yes, logged in and all, won't work. I click SAVE, the button goes gray and nothing at all happens. The same happens if I try to create a sound and upload it. I can't sync a sound to the keyboard at all as is described in the FAQs...

 
Posted : 31/03/2016 3:47 pm
Bad Mister
Posts: 12304
 

Sorry you are having this issue.We'll send in a report.

I just connected on Window 10 with a reface DX, without issue. I can SYNC, CREATE, etc... There were others with a problem, I think they are now solved... Hang in there you'll be contacted.

 
Posted : 01/04/2016 4:23 am
 lars
Posts: 0
New Member
 

Just pitching in some more info.

* Didn't work on Window 7 Ultimate running Chrome 49.0.2623.110 m (connects but doesn't Save or Download patches)

* Worked fine on Windows 10 running exakt same version of Chrome.

 
Posted : 01/04/2016 9:15 pm
 kory
Posts: 0
New Member
Topic starter
 

I was contacted, very impressed with the quick help! Cleared cache and reinstalled latest Version of Chrome and everything works great, having a lot of fun today. thanks guys

 
Posted : 01/04/2016 9:39 pm
Bad Mister
Posts: 12304
 

@kory, glad you back up and running.

@lars, are you reporting an issue?

 
Posted : 01/04/2016 11:18 pm
 lars
Posts: 0
New Member
 

@Yahama I'm not sure, if you officially think it should work on Windows 7 I guess I am reporting an issue 🙂

 
Posted : 02/04/2016 10:24 am
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